So, what is Crux? It’s the nitty gritty, the heart of the matter. It’s substance, the bottom line. We know the traditional agency model isn’t an ideal fit for everyone, so we take a different approach. Think of us as the “un-agency.”
When you join Crux, one of Kansas City’s Best Places to Work, you become part of an entrepreneurial team that’s committed to elevating brands and amplifying missions. Trusting, accountable and unrelenting, we’re driven to help each other—and our clients—succeed.
Our fast-growing, ever-changing team is looking for a full-time Marketing Manager to help us manage and serve our expanding list of clients. The right person for the role is a self-starter who consistently demonstrates strong project management and client relationship skills. As primary point of contact for clients, you will work closely with the Client CMO to develop integrated multi-channel marketing campaigns and lead internal resources to execute the plan. You’ll work with members of the Crux team to uphold our TEAM CRUX values and collaborate with specialty teams to execute on client deliverables.
This candidate must:
- Be an exceptional role model for the company values
- Be well-organized and highly responsive
- Have strong project management skills and understand marketing workflows, timelines and deliverables
- Make a strong first impression
- Demonstrate strong written and verbal communication skills
- Be highly adaptable to a changing work environment and shifting client demands
- Effectively build relationships and demonstrate maturity in work style
- Engage active listening skills
- Embrace collaboration
JOB RESPONSIBILITIES:
Project Management
- Define project scope, objectives, deliverables and timelines in collaboration with marketing team and specialty teams
- Lead the development and execution of complex marketing projects and campaigns
- Balance resources, allocated budgets and timelines across multiple projects and departments to optimize efficiency and profitability. Coordinate with all internal stakeholders to ensure seamless collaboration and communication
- Act as the primary point of contact between the marketing team, specialty teams and third-party vendors, ensuring that all stakeholders are aligned
- Maintain communication with clients as needed to provide project updates
- Communicates clearly and promptly, responding to client emails and calls the same day
- Anticipate client concerns or project roadblocks promptly and escalate to appropriate resources as needed
Marketing Management
- Anticipate and be prepared to address CMO needs
- Ensure the project team meets or exceeds client expectations for quality, timeliness and accuracy
- Monitor utilization of client hours and projects, adjusting deliverables and managing client expectations
- Stay updated on industry trends and best practices to ensure innovative and impactful project delivery
- Assist with administrative duties such as: organizing internal and external meetings and assets for deliverables, preparing agendas for all client-facing and internal meetings, taking comprehensive notes during meetings and following up with internal teams and clients afterward to ensure alignment
- Co-lead assigned client meetings, with support from Client CMO
- Involved in the creative process and able to provide clear direction in accurate and complete project briefs
- Partner with Traffic Manager and other internal stakeholders to bridge client and production team needs
- Approve content and creative before it goes to Client CMO, ensuring work meets expectations with strategy and is finished error-free
- Assist in the coordination, planning and management of client marketing programs and campaigns
- Support account leadership by drafting weekly client status recaps
- Develop and maintain relationships with clients, gatekeepers and Crux team members
- Leverage Crux’s tech stack, adhering to best practices, to efficiently manage internal communication and resources
QUALIFICATIONS:
- Bachelor’s degree in marketing, public relations or journalism
- Able to effectively manage multiple projects to completion by possessing a sense of urgency and use of best practices in meeting project deadlines
- Five plus years of marketing and project management experience working in a professional or corporate environment
- Demonstrated ability to collaborate and communicate verbally and in writing throughout all levels of an organization, both internally and externally
- A self-starter with strong professional interpersonal skills
- Ability to manage up and effectively read a room
- Proven ability to thrive in a deadline-driven environment while working independently and as part of a team
- Ability to adapt to an ever-changing work environment
- Proficient with Microsoft Office (Word, Outlook, Excel, PowerPoint)
JOB TYPE:
- Full-time
- Health benefits
- 401(k) 3% non-elective contribution
- Bonus opportunities
- Referral bonus opportunities
- Paid time off
- Work from home Wednesdays
Ready to learn more?
Submit below or email your résumé and at least two writing samples to: careers@cruxkc.com.
